
Frequently Asked Questions
How far in advance do we have to place our order?
1 month, or 2 months for orders needed in February, November, and December.
What if a child is placed with us less than a month before their birthday?
We encourage you to fill out the form and each delayed order will be on a case by case basis, and if we have a volunteer that could take an order at the last minute.
How do we communicate with the bakers?
For the privacy of the children and the bakers all communication with be with either your case manager or an employee from Heart to Heart Cookies.
What information do you need about our child?
We just need the child's first name and birthday.
Who provides the cookies?
Volunteer bakers that have been vetted by Heart to Heart Cookies, some may be local bakeries and others may be HBV (Homebased vendors) that follow state guidelines.
How many times may my child participate?
We ask that children only participate once a year, they can participate each year if they are eligible. If they have more than one occasion in a year, then they must choose which one they would like us to help them celebrate.
Testimonials
“I love so much how you are stepping in to support these families taking care of vulnerable children."
“...we are grateful for partners like this who see a need and use their talents to fill it! Everyone can do something."
“...we are grateful for partners like this who see a need and use their talents to fill it! Everyone can do something."

